Mercury - Banking for Startups

“Most people spend more time and energy going around problems than in trying to solve them.” Henry Ford At Mercury, we continue to solve problems by building a banking* experience that over 100,000 startups trust. It requires creating a savvy and seamless product experience for our customers, who are driving change in the world through their creation of smart products and solutions. Ford is said to have approached life as “one of these people who didn't take a job because he knew how to do it, he often took jobs because he didn't know how to do them, and they were opportunities to learn." This approach serves as the foundation at Mercury, where curiosity and humility are the basis of our existence.   As such, you’ll bring an unquenchable thirst to dive into areas you aren’t an expert in, learn from them and offer your tribute in return. In this way, you will add to the talented, diverse, curious group of entrepreneurial spirited creators to help take Mercury into its...

Mercury is building a complete finance stack for startups. We’re looking to hire a Risk User Experience Specialist to make risk decisions in response to risk-related user inquiries, all while providing best-in-class user experiences. As a Risk User Experience Specialist, you’ll be responsible for responding to transaction limit request increases, making risk decisions on queued payments, and leveraging your general risk knowledge to escalate suspicious or high risk behavior to relevant teams. You’ll be responsible for providing great user experiences to Mercury users while making highly efficient and high quality risk assessments. You will report directly to the Risk User Experience Lead and will be supported by a highly functional Risk team. Here are some things you’ll do on the job: Respond to limit request increases from high and moderate risk users, while reviewing account and transactional activity, to determine if aligned with expected account usage. Manage a...

In 1954, Eero Saarinen designed a branch office with glass walls, no offices, and a completely open floor plan in Columbus, Indiana. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core. Since then, a lot of things have happened—Saarinen’s branch is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their company. Mercury is on a mission to defy those expectations. We’re a financial technology company that helps startups spend less time banking and more time building. We believe that the key to our success revolves around thoughtful design and we’re looking to add a senior product designer to help build amazing experiences that shape and define Mercury’s new IO Card. Building on IO's foundation, your designs will expand the product's impact on founders,...

Mercury is building a complete finance stack for startups. The Risk User Experience team is responsible for making risk decisions in response to customer inquiries, all while providing best-in-class user experiences. The team responds to transaction limit request increases, makes risk decisions on queued payments, and leverages general risk knowledge to escalate suspicious or high risk behavior to relevant teams.  As a people manager on the Risk User Experience team, your role will consist of managing a team of Risk User Experience Specialists while rolling up your sleeves to contribute to the day-to-day operations. You’ll help the team scale by overseeing projects, implementing product solutions to complex problems, and bringing operational rigor to the team. You’ll play a critical role in helping the team navigate ambiguity and ensuring that the team is supported by laying the groundwork for scale.  Here are some things you’ll do on the job: Hire and lead a team that is...

Have you ever stood on the edge of a cliff and felt an inexplicable urge to leap?  The French call this phenomenon  l’appel du vide . The call of the void.  More scientifically, this impulse has been studied and is referred to as the “high places phenomenon.” Neuroscientists tell us that the fleeting impulse actually results from safety signals firing in the brain. In other words, the call of the void is actually the human mind protecting its host – a reaffirmation of the innate human will to survive. Compliance can serve a similar function at high-growth technologies – protecting the company through phases of growth and exploration, and also reaffirming the company’s will to live. Especially in highly regulated industries, Compliance can become a critical pathway enabling the company not only to survive, but to thrive.  Mercury is an organism that is constantly growing, adapting, innovating, and evolving. Our talented team of over 500 has come together to reimagine...

As long as there have been buildings, there has been scaffolding. In the caves of Lascaux, sockets in the cave wall were used to build scaffolds, allowing its Paleolithic inhabitants to craft their majestic cave-paintings, which survive to the modern day. From that time onward, every edifice has had its scaffold— from the bamboo poles that held the craftsmen of the Great Wall of China, to the steel trusses that held aloft the ironworkers who raised the Empire State Building. Mercury is growing rapidly, and as we expand beyond the limits of our architecture today, we must build anew. We have a solid foundation, but the expansion, renovation, and exploration that come next will need scaffolding all along the way. We are looking for an engineer to help build the battens and transoms that will lift up our frontend team and help us build great things. More than creating components, we'd like you to help train the next generation of Mercury frontend engineers, and inspire the whole...

Mercury is building the banking stack for startups*. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our accounts team to help us out. *Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC. As a member of our Accounts team focused on customer support, you’ll make sure our users are charmed by warmth and competence when they have questions or needs that aren’t being met by our product. You’ll radiate intelligence while exercising your best human qualities, like compassion and empathy, even in the face of frustration.  You’ll need to understand how our product works in detail. Banks have a lot of moving pieces, so this is harder than it might seem. Finding efficient, elegant solutions for problems stemming from the oft-convoluted U.S. financial system isn’t always easy, but if you’re good at your job, our users will never know it....

The Role We are looking for a Head of Strategic Finance who can be Mercury’s navigator through the cosmic ocean journey of building a better way for startups and scaling companies to bank* and run their financial operations. This person will help guide Mercury through some of our largest strategy decisions while building a solid foundation for financial planning and management. This role will report to the VP of Finance and can be based remotely in the US. *Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC. What You’ll Do: Lead and develop our new Strategic Finance function (currently a team of three) and help set the foundation for how the team works at Mercury. Not afraid to roll up your sleeves and serve as player-coach when needed. Own our financial forecasting and planning processes, collaborating across the company to determine hiring plans and budgets that...

Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at www.demo.mercury.com . Underneath all our products is a massive web of partners that users don’t see, that require significant product and process investment. That’s where the Financial Partnerships team comes in. The Financial Partnership team maintains our external relationships and streamlines our collective workflows to keep customers, partners, and Mercury employees happy.  As the banking lead for this team, you’ll work to keep our network of partners running like a well oiled machine - this will include a mix of operations, product thinking, and relationship building.  You’ll be the connection between our product teams and external partners, advocating for the most efficient process possible and removing roadblocks so our designers and engineers can build with the freedom to dream big.  This is a sales...

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives.  In order to achieve this vision, a robust risk management program that will seamlessly protect our customers, Mercury and the broader financial ecosystem from bad actors and illegal activities is essential. We’re looking to hire a risk strategist who will help uplevel our risk policies and processes, bring risk expertise and analytical approach to our risk strategy, and play a key role in building this important function.   *Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust, Members FDIC. In this role, you will:  Lead cross-functional efforts to strengthen risk controls, improve user experience and scale operations.   Partner with Product, Eng, Compliance, Data Science, Support and rest of...

Mercury is building a complete finance stack for startups. We’re looking to hire a KYC / Enhanced Due Diligence (EDD) Specialist to adjudicate risk triggers, partner EDD requests and provide ongoing risk support for customer accounts during the account lifecycle. As a KYC/EDD Specialist, you’ll be responsible for handling limit request increases, gathering transaction information to respond to EDD requests from partners, managing the account balance reconciliation process, responding to general risk questions, escalating to the appropriate investigations teams, when needed, and reviewing risk alerts related to sanctions, high risk transactions/accounts or partner referrals to determine if the activity falls within Mercury’s risk appetite. You will have direct responsibility for quickly processing customer and partner requests, with minimal impact to applicants and customers, while protecting Mercury from potential violations and reputational risk. You will report directly to the...

In 1954, Eero Saarinen designed a branch office with glass walls, no offices, and a completely open floor plan in Columbus, Indiana. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core.  Since then, a lot of things have happened—Saarinen’s branch is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their company. Mercury is on a mission to defy those expectations. We’re a financial technology company that helps startups spend less time banking and more time building. We believe that the key to our success revolves around thoughtful design and we’re looking to add a design lead to our Risk Organization, to define product strategy for the org, support two designers on that team, help the team grow, and own design work whenever needed. You’ll be a key...

We are seeking a detail-oriented and experienced individual with a background in either risk, banking, compliance, AML, fraud or regulatory to assist our KYC/EDD team. In this role, you will be responsible for conducting thorough reviews of existing accounts to ensure compliance with regulatory requirements. Key responsibilities include: Conducting source of funds reviews to verify the legitimacy of funds used to open and maintain accounts. Performing US Nexus reviews to determine if an account has any connections to the United States. Identifying and escalating any potential issues or concerns to management. Maintaining accurate and up-to-date records of all reviews conducted. The ideal candidate will have a strong understanding of regulatory requirements, excellent attention to detail, and the ability to work independently. Work hours: 8 Hours per day, 9-5 EST  Can be flexible with MST and PST, but would lean toward EST as we have more supervisor support at...

Mercury is building the banking stack for startups*. In contrast with most banks, we emphasize beauty and usability, and customers love the polish we put into our web app. We’re looking for a frontend engineer who’s excited to help us continue building out a quality product. * Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC. At Mercury, you’ll: Work on a beautiful app: Since many of our customers are startups, they appreciate a well-implemented design. We have high standards for our UI, and we think it shows on our website. We encourage you to sign up and check out our onboarding experience, or read our blog post about our date picker. Push the limits of TypeScript: As a financial technology company, preventing errors is a top priority for us, and we take advantage of TypeScript’s advanced static typing features to prevent them. Write clean React code: We have...

Mercury is building the banking stack for startups*. We launched about four years ago with basic functionality, and now we’re refining our product and building out new features. Thankfully, our customers seem to like what we’ve built so far: Technically, we’re working on these challenges: Frontend — React, Typescript, Redux: Creating a beautiful user interface. We iterate on designs and don’t compromise until we have a great product Backend — Haskell, Yesod, Persistent: Integrating with banking services and third party APIs to accurately track financial data and make payments Operations — Nix, Postgres, AWS: Maintaining a stable, secure fleet of servers Mobile — Swift, Kotlin: We have native iOS and Android apps We’re looking for someone who is comfortable working across the stack. The ideal candidate has done full-stack development before, and is excited to learn and work with Haskell, React, and TypeScript. * Mercury is a financial technology company, not a...

In the 1840s, Charles Babbage and Ada Lovelace worked on an early version of the computer known as the “Analytics Engine”. In the words of computing historian Doron Swade, “What Lovelace saw...was that numbers could represent entities other than quantity” and together they laid the foundation for general-purpose computing. We’re looking for a Data Engineering Manager who can help us build, support and develop the team building our analytics engine. In this role, you’ll be responsible for growing and developing a nascent data engineering team that will critically influence how we invest in and build Mercury’s future. You’ll be early in building a data-informed culture across Mercury so that stakeholders across the company can determine what's happening, react quickly, and invest intelligently. Here are some things you’ll do on the job: Manage and lead a team of data engineers responsible for designing, building, and maintaining our data infrastructure. Work closely with...

At Mercury, we’re building a complete financial stack for businesses. We started by imagining what the best banking platform for startups would be like. Fast forward a few short years, and we are adding more and more financial tools to support businesses as they grow. In just the past year we have launched Venture Debt, Bill Pay, and the IO credit card. And it’s not just startups - we have customers in ecommerce, non-profit, crypto, and other industries as well.  Turns out this requires a lot of talented people, so we are hiring a Senior Recruiting Program Manager to support our recruiting operations and programs. In this role, you will work highly cross-functionally and focus on strategic, high visibility initiatives to improve the caliber and productivity of Mercury’s recruiting team. You will partner deeply with leadership across the company to drive key programs and initiatives that enhance Mercury’s efforts to attract, recruit, and retain diverse talent. We are looking for...

Who We Are: The Stability, Infrastructure, and Developer UX (SIDUX) organization owns the stability, scalability, and resilience of our technology ecosystem while ensuring all engineers at Mercury can iterate fast, ship high-quality products, and have an enjoyable experience doing it. As Mercury’s business, product, and team continue to succeed and grow, we want to ensure it retains its startup-like nimbleness in engineering. Our Developer User Experience team strives to create a seamless SDLC, ensuring that design, implementation, code review, validation, and deployment are all an intuitive and frictionless experience. Our customers are the entire engineering organization at Mercury, which today is comprised of over 150 amazingly talented and helpful people. What You’ll Do: Lead the Backend Developer User Experience Team Instrument the SDLC, ensuring we have effective quantitative and qualitative ways of understanding our engineers’ speed, quality, and enjoyment...

The famous writer Marcel Proust once said, “The real voyage of discovery consists not in seeking new landscapes, but in having new eyes.” What we think he meant was that meaningful discovery happens by looking at things we already know and from a new perspective.  At Mercury, we’re building better banking* for all types of businesses. We started by imagining what the best banking platform for startups would be like. Fast forward a few short years, and we are adding more and more financial tools to support businesses as they grow. But in order to do so, we need to start taking what we already know and finding new aspects of it that we haven’t seen before.  To begin, we’re looking for a Product Marketing Manager who can take the banking platform we’ve built for startups and put it in the context of different industries, like life sciences, climate tech, AI and more. This candidate should ideally have worked within the technology field, and have experience developing and executing...

In the 1880s, Herman Hollerith noticed the US Census was taking over 8 years to calculate. To solve this, he invented a tabulating machine using punch cards that dramatically sped up the process and served as the foundation for innovation in high-quality data gathering. We’re looking for Senior Data Engineers who can help us build our high-quality data engine that informs how we invest in and build Mercury’s future. You’ll be early to building a data-informed culture across Mercury so that we can all determine what’s happening, react quickly, and invest intelligently. Here are some things you’ll do on the job: Partner with leadership, engineers, and data scientists to understand data needs and build systems that deliver high-quality and reliable data Own and maintain the data systems that extract, transform, and load data into internal and external tooling Apply proven expertise and build high-performance scalable data warehouses. Design, build and launch efficient...