Hopper
Lisbon, Portugal
We are seeking a dedicated and detail-oriented Fraud Analyst to join our dynamic team. The ideal candidate will take on a pivotal role in our fraud prevention efforts, managing the operational side of the fraud team. This role involves overseeing customer success communication and processes related to fraud requests, maintaining relationships with third-party fraud vendors, and taking ownership of project management within the fraud prevention domain. If you are passionate about protecting our organization from fraudulent activities, possess excellent analytical skills, and have a knack for effective communication and project management, we encourage you to apply. What would your day-to-day look like: Customer Success Communication: Handle and respond to fraud-related inquiries and concerns from customers promptly and professionally. Collaborate with the customer success team to ensure seamless communication and resolution of fraud-related issues. Maintain a...