Job Description
Employer Relations Specialist
Contract (up to 12 months)
Strategic Communications & Client Engagement
We have an exciting temporary opportunity for up to 12 months, as an Employer Relations Specialist within OPB’s Strategic Communications & Client Engagement Team.
As the Employer Relations Specialist in OPB’s Strategic Communications and Client Engagement branch, you will support the implementation of OPB’s proactive employer relations strategy to address the needs of OPB’s participating employers and occasionally other key stakeholders. As a trusted partner, you will provide on-going support to our employers, including answering their pension questions and providing them with training to ensure they understand how to perform their pension reporting responsibilities correctly. You will also help provide employers with technical training on how to use OPB’s online employer portal and help them troubleshoot issues they encounter while using the portal. Working closely with the Senior Employer Relations Strategist and the Employer Services & Data Management team, you will help identify emerging trends related to employer questions and issues and support the teams in developing strategies to address employer issues. The Employer Relations Specialist will champion the value of the Public Service Pension Plan (PSPP) with employers and stakeholders to ensure members fully realize the value of membership in the PSPP as well as advocate OPB’s Advise and Protect vision. Occasional travel across Ontario is required for this position, as feasible.
Key Qualifications:
You have experience developing working relationships with external stakeholders/business partners and internal specialists and have presented diverse technical information in formal settings. You possess a working knowledge of PSPP provisions and pension standards legislation (specifically the Pension Benefits Act). Your effective analytical skills allow you to interpret administrative policy and identify client issues. You possess good judgement skills allowing you to make sound recommendations. Matched with your analytical skills you have the ability to take technical information, prepare original text and develop educational materials and programs for your target audience. With a strong desire to learn, you embrace a culture of teamwork and collaboration.
Please submit your resume if you are interested in this exciting opportunity.
The competition will remain open until a successful candidate is selected or until the competition is closed.
This competition is open to all employees of OPB and has been posted on LinkedIn.
OPB is committed to providing accommodation for people with disabilities in its recruitment process. Please advise OPB if you require an accommodation and we will work with you to meet your needs.
OPB is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse communities we serve. We welcome and encourage applications from those who may contribute to the further diversification of ideas.
Candidates being considered for this position will be required to submit to a background screening.
We thank all applicants, however, only those selected for an interview will be contacted.
Career Level
Overview
At OPB, exemplary client service is at the heart of all we do. Our employees distinguish themselves through their passion for client service excellence and their steadfast commitment to protecting the pension promise for our members now, and into the future. We believe in ensuring our members have the information they need to make informed decisions about their financial and pension goals, and introduced personalized Advisory Services to support their pension journey.
Our in-house Certified Financial Planners have met one-on-one with more than 5,000 members at critical milestones in their lives – not only to help them understand their pension and retirement options, but also to help them build their overall financial literacy. We provide our employees with the learning, development, tools and support they need to excel. Our cross-disciplinary team of professionals operates in a collaborative environment of continuous improvement. As leaders and trusted advisors, we are always looking for what’s next and how best to meet the evolving needs of our clients. Our client-first, Advise & Protect approach has shaped our reputation as an industry leader for service excellence.
The Public Service Pension Plan (PSPP) is a major defined-benefit pension plan sponsored by the Government of Ontario, with a membership base of certain employees of the provincial government and its agencies, boards and commissions. With $29.3 billion in assets and with more than 90, 000 members, the PSPP is one of the largest pension plans in Canada. It is also one of the country’s oldest pension plans, successfully delivering the pension promise since the early 1920s.
For more information, please read our annual report. To learn about our hiring protocols during the COVID-19 pandemic, please visit our Careers page on www.opb.ca.