Ontario Teachers' Pension Plan
Toronto, Canada
The opportunity To provide complete information and a full spectrum of services relating to pensions and other benefits administered by the Board. Who you'll work with This role will report to the Manager, Member Experience. What you'll do Provides timely, accurate and complete range of information relating to all entitlements under programs administered. Processes pertinent information according to client's qualifications for a benefit. Applies policies and procedures Uses judgement in deciding issues and recommending/taking appropriate action within specific parameters Verifies pertinent information and determines best and/or alternative solution Maintains up-to-date knowledge and data and servicecs provided through the web Uses a variety of presentation media and methods Receives and/or assists clients in preparation of all documents mandated by the relevant legislation and/or policies or regulations Completes all documents required...